Terms of service

Last updated: 21/05/2026

Overview

Welcome to Wayside Performance. The terms "we", "us" and "our" refer to Wayside Performance. We operate this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Wayside Performance is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced within them (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms carefully. They include important information about your legal rights and cover areas such as cancellation rights, warranty disclaimers, limitations of liability, and product safety, including specific information about performance parts, ECU remaps, and vehicle modifications.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

Nothing in these Terms affects your statutory rights as a consumer under UK law, including under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Section 1: Access and Account

By agreeing to these Terms, you confirm that you are at least 18 years old and a UK resident, or otherwise legally able to enter into a binding contract in your country of residence.

To use the Services, including browsing our store or purchasing products, you may need to provide information such as your email address, billing details, payment details, and delivery address. You confirm that all information you provide is accurate, current, and complete, and that you have the right to provide it.

You are responsible for keeping your account credentials secure and for all activity on your account. You may not transfer, sell, assign, or licence your account to any other person.

Section 2: Our Products

We have made every effort to represent our products accurately on the website. Colours and appearance may differ slightly from how they appear on your screen due to your device, settings, and lighting. We do not warrant that the appearance of any product will match its on-screen representation exactly.

Many products we sell are vehicle-specific. It is your responsibility to confirm compatibility with your vehicle at the point of order, including engine code, gearbox code, model year, and trim level. If you are unsure, please contact us before ordering.

All product descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities offered to any person or location.

Section 3: Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order at our discretion. A binding contract is formed only when we send you a dispatch confirmation email confirming the order has been shipped. The order confirmation email you receive immediately after placing an order acknowledges receipt only and does not form a contract of sale.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting. We may be unable to cancel or amend orders once they have been processed for dispatch.

If we are unable to accept your order, or we change or cancel it, we will contact you using the email, billing address, or phone number you provided.

Returns and refunds are governed by our Refund Policy.

Section 4: Cancellation Rights

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving the goods, without giving any reason. To exercise this right, contact us in writing at Support@Wayside-Performance.co.uk.

You must return the goods within 14 days of notifying us. Goods must be returned in their original, unused condition with all packaging and accessories. You are responsible for return shipping costs unless the goods are faulty or not as described.

The right to cancel does not apply to:

• Custom-made or bespoke products, including ECU remap files, custom dyno tunes, gearbox and TCU calibrations, and any product modified or programmed to your specifications or your specific vehicle.
• Goods that have been installed, fitted, modified, painted, or otherwise altered after delivery.
• Sealed goods which are not suitable for return due to health or hygiene reasons once unsealed.

Refunds for cancelled orders will be processed within 14 days of us receiving the returned goods, using the original payment method.

Section 5: Prices and Payment

Prices displayed on our website include UK VAT at the prevailing rate unless stated otherwise. Shipping charges are shown separately at checkout.

Prices, discounts, and promotions are subject to change without notice. The price charged is the price in effect when the order is placed, as shown in your order confirmation.

Prices on our website may differ from prices offered through other sales channels or third-party retailers. From time to time we may run promotions with separate terms and conditions; where those terms conflict with these Terms, the promotion terms apply for that promotion.

You agree to provide current, accurate, and complete payment and account information for all purchases, and to update this information promptly if it changes.

You confirm that: (i) the payment details you provide are accurate and you are authorised to use the payment method; (ii) charges will be honoured by your card issuer; and (iii) you will pay all charges at the prices in effect, including shipping and any applicable taxes.

Section 6: Shipping and Delivery

We dispatch from the United Kingdom. Estimated delivery times are provided as a guide only and are not guaranteed. We are not responsible for delays caused by couriers, customs processing, or events outside our reasonable control.

Risk in the goods passes to you upon delivery to the address provided at checkout. Where delivery is to a business address or a third party at your request, risk passes when the goods are received at that address.

International orders

International orders may be subject to import duties, taxes, customs fees, and other charges levied by the destination country. These charges are your responsibility and are not included in the product price or shipping cost. We cannot predict or calculate these charges in advance, and we recommend you check with your local customs office before placing an order.

If a parcel is returned to us, destroyed, or held because you have refused or failed to pay import charges, the original shipping cost is non-refundable, and any return shipping costs incurred may be deducted from your refund.

International customers are responsible for confirming that the products ordered are legal to import and use in their country of residence.

Section 7: Performance Parts, Remaps, and Vehicle Modifications

This section is important. By purchasing performance parts, ECU remaps, dyno tunes, gearbox or TCU calibrations, or other modifications from us, you confirm that you understand and accept the following.

Warranty. Modifying your vehicle, including remapping the ECU or TCU and fitting non-original parts, may invalidate the manufacturer warranty in part or in full. It is your responsibility to understand the impact on any existing warranty before proceeding.

Insurance. Any modification to your vehicle must be declared to your insurer. Failure to declare modifications can void your insurance cover. It is your responsibility, not ours, to inform your insurer and to ensure your policy remains valid before and after any work is carried out.

Road legality. Some products we supply are intended for off-road, track, or motorsport use only and may not comply with road traffic regulations in the UK or other jurisdictions. Where a product is sold for off-road use only, this will be indicated in the product description. It is your responsibility to confirm that any modification you make to your vehicle is legal for road use in the country where the vehicle will be used.

MOT and emissions. Certain modifications may affect your vehicle's ability to pass MOT testing or comply with emissions regulations, including removal or modification of emissions equipment. You are responsible for ensuring your vehicle remains compliant.

Installation. Where you or a third party install parts supplied by us, we are not responsible for damage caused by incorrect installation, misuse, or use of parts in applications other than those specified. We strongly recommend installation by a qualified technician.

Compatibility. It is your responsibility to confirm vehicle compatibility before placing an order. If you order an incorrect part because of incomplete or inaccurate information you have provided, return shipping costs will be your responsibility.

Section 8: Intellectual Property

Our Services, including all trademarks, brand names, text, images, graphics, product reviews, video, audio, and the design, selection, and arrangement of content, are owned by Wayside Performance, our affiliates, or our licensors, and are protected by UK and international intellectual property law.

These Terms permit you to use the Services for your personal use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Wayside Performance names, logos, product names, designs, and slogans are trademarks of Wayside Performance. You must not use these without our prior written permission. Shopify's name, logo, and trademarks are owned by Shopify. All other names, logos, and trademarks on the Services belong to their respective owners.

Section 9: Optional Tools and Third-Party Services

You may be given access to tools or services provided by third parties through the Services. We do not monitor or control these tools.

We provide access to such tools "as is" and "as available" without warranties of any kind. We have no liability arising from your use of optional third-party tools. Use of any third-party tool is at your own risk, and you should review the third party's own terms before use.

We may introduce new features through the Services in future, including new tools and resources. These will be considered part of the Services and subject to these Terms.

Section 10: Third-Party Links

The Services may contain links to websites operated by third parties. We are not responsible for the content, accuracy, or practices of third-party websites. If you choose to visit a linked site, you do so at your own risk.

We are not liable for harm or loss arising from your use of third-party websites or your purchase of products or services from them. Please review the third party's policies before using their website. Complaints about third-party products or services should be directed to the third party.

Section 11: Relationship with Shopify

Wayside Performance is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make are made directly with Wayside Performance. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sale between you and Wayside Performance, including any injury, damage, or loss resulting from products or services purchased. You release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases from Wayside Performance.

Section 12: Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. Some personal information may also be subject to Shopify's Privacy Policy. By using the Services, you confirm that you have read both.

Because the Services are hosted by Shopify, Shopify collects and processes information about your use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and with third parties who may be located outside the UK, in order to deliver the Services. See our Privacy Policy for full details.

Section 13: Feedback

If you submit ideas, suggestions, feedback, reviews, proposals, or other content ("Feedback") to us, you grant us a perpetual, worldwide, sub-licensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display that Feedback in any medium and for any purpose, including commercial use.

You confirm that: (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentive received for submitting it; and (iii) the Feedback complies with these Terms.

We are not obliged to keep Feedback confidential, to pay for Feedback, or to respond to it. We may, but do not have to, monitor, edit, or remove Feedback we consider to be unlawful, offensive, defamatory, or otherwise objectionable.

You agree that your Feedback will not violate any third-party rights, will not be unlawful or abusive, and will not contain malicious code. You may not use a false identity or otherwise mislead us about the origin of Feedback. You are solely responsible for the Feedback you provide.

Section 14: Errors, Inaccuracies, and Omissions

Occasionally the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct errors, update information, and cancel orders if any information is found to be inaccurate, at any time and without prior notice, including after you have submitted your order.

Section 15: Prohibited Uses

You may use the Services for lawful purposes only. You may not use the Services: (a) for any unlawful or malicious purpose; (b) to breach any law or regulation; (c) to infringe our intellectual property rights or those of others; (d) to harass, abuse, threaten, defame, or harm any person; (e) to transmit false or misleading information; (f) to send unsolicited advertising or promotional material; (g) to impersonate any other person or entity; or (h) to interfere with other users' enjoyment of the Services or to expose Wayside Performance, Shopify, or users to harm or liability.

In addition, you agree not to: (a) upload or transmit viruses or malicious code; (b) reproduce, copy, sell, or resell any part of the Services; (c) collect or track other users' personal information; (d) spam, phish, or pretext the Services; (e) use scraping tools, bots, AI agents, or other automated means to access the Services; or (f) bypass security or access-control measures we use to protect the Services.

We may suspend, disable, or terminate your account at any time, without notice, if we believe you have breached these Terms.

Section 16: AI Agents

This section applies if you use, allow, or cause the deployment of an AI agent to access, use, or interact with the Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity.

No Agent may access, use, or interact with the Services unless it identifies itself and operates in accordance with this section. We may technically limit how Agents interact with the Services.

Agents must: (i) identify themselves in all HTTP/HTTPS requests by including "Agent/[agent name]" in the user agent string; (ii) not conceal that interactions come from an Agent, including by mimicking human behaviour or bypassing CAPTCHA or other anti-bot measures; (iii) respond truthfully if asked whether the interaction is from a human or a machine; and (iv) not circumvent any measure we use to control Agent access.

Section 17: Termination

We may terminate this agreement or your access to the Services at any time at our discretion, without notice. You remain liable for any amounts owed up to the date of termination.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should continue to apply.

Section 18: Disclaimer of Warranties

Information presented through the Services is provided for general information only. We do not warrant that this information is accurate, complete, or useful. Any reliance you place on it is at your own risk.

Except as expressly stated by us, and subject to your statutory rights as a consumer, the Services and all products are provided "as is" and "as available", without any express or implied warranties, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, or non-infringement. We do not warrant that your use of the Services will be uninterrupted, timely, secure, or error-free.

Nothing in this section affects your statutory rights under the Consumer Rights Act 2015 or any other UK consumer protection law.

Section 19: Limitation of Liability

To the fullest extent permitted by law, Wayside Performance and our partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors, and those of Shopify and its affiliates, are not liable for any injury, loss, claim, or any indirect, incidental, special, punitive, or consequential damages, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or any product purchased through them.

Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of your statutory rights as a consumer that cannot be excluded under UK law; or (d) any other liability that cannot be excluded or limited under UK law.

Section 20: Indemnification

You agree to indemnify and hold harmless Wayside Performance, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, arising out of: (1) your breach of these Terms or the policies they reference; (2) your violation of any law or any third-party right; or (3) your access to or use of the Services.

We will notify you of any claim subject to indemnification. Failure to notify promptly will not relieve you of your obligations except to the extent you are materially prejudiced. We may control the defence and settlement of the claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary action from you without your consent (such consent not to be unreasonably withheld). You will cooperate in the defence of indemnified claims.

Section 21: Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent permitted, and the unenforceable portion will be severed. The remaining provisions will continue in full effect.

Section 22: Waiver and Entire Agreement

If we fail to exercise or enforce any right or provision of these Terms, that does not constitute a waiver of that right or provision.

These Terms, together with any policies posted by us on the website, form the entire agreement between you and us, and supersede any prior agreements, communications, or proposals, whether oral or written.

Ambiguities in these Terms will not be construed against the party that drafted them.

Section 23: Assignment

You may not assign, transfer, or delegate this agreement or any of your rights or obligations under it without our prior written consent. Any attempt to do so will be void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent.

Section 24: Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, or their subject matter or formation, are governed by the laws of England and Wales.

You and Wayside Performance agree that the courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, except that if you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in the courts of your home jurisdiction.

Section 25: Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

Section 26: Changes to These Terms

You can review the most current version of these Terms at any time on this page.

We may update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check the website periodically. We will notify you of any material changes in accordance with applicable law, and changes will take effect on the date specified in the notice. Continued use of the Services after changes are posted constitutes acceptance of those changes.

Section 27: Contact

Questions about these Terms should be sent to Support@Wayside-Performance.co.uk.

Our contact details:

Wayside Performance Limited
Email: Support@Wayside-Performance.co.uk
Company registration number: 10435220
VAT registration number: GB305251640